Your Personal Information
The information you provide will NEVER be used to solicit services or products from any company other than Jenn’s Art Company, and it will NEVER be sold to a third party. Your information remains secure and is used for contact purposes only. By providing your email address, you will receive email updates from Jenn’s Art Company (in which you may opt out).
Design estimates (or quotes) are good for 30 days from the time given.
Once questionnaire is submitted (for logos/branding), you can expect to receive a detailed quote via the email provided on the form. If you do not receive a submission confirmation email or do not receive a quote within 24 hours, please check your JUNK folder. If you have already checked your junk folder, please send an email to:
Scheduling a Design Project
Design projects are scheduled once a non-refundable DEPOSIT has been made, according to the estimate given. Payment options will be provided at the time that the estimate is given.
Why non-refundable? When I schedule a design project, this often means that I may have turned down other future design opportunities in order to schedule yours. If you decide to cancel, more than likely, I’ve already worked several hours on your design (research, drawing and sketching, etc.), and cancelling midway means that all the time I’ve spent on your design thus far was wasted. You may certainly reschedule for another period that best suits your schedule.
Please read my FAQ page for more details.
Design Proof for Printed Materials
Once a design proof is approved by you and printing has begun, any changes made thereafter would incur extra printing charges for a new design or editing of materials that were sent for printing.
Although I proofread on my end, please inspect the final design proof carefully for any discrepancies or changes that need to be made when approving for printing.
Consult & Marketing
Working with me always includes a consult and marketing meeting or video call to ensure that we’re on the same page.
Once you’ve accepted the estimate, be ready to discuss the goals for your design and what you want your clients to see when they look at your business as a whole.
Your finalized design will be featured on my Jenn’s Art Co. Facebook page and may also be featured on this website
Digital File Usage for purchasing pre-designed .SVG, .PNG, .JPEG, .Ai
ALLOWED USES for DOWNLOADED FILES:
* You may use this design to make personal items or items for sale.
* You may NOT upload this design to any print on demand sites such as Printful, Zazzle, etc.
* You may NOT re-sell this design as a transfer or iron on only.
* All designs are copyright protected and you MAY NOT copy, sell, share, or trade this file.
I want you to be happy with your purchase! If you are not completely satisfied with your purchase, please send an EMAIL to:
We will make sure we can make it right!
Because of the nature of the product, there are no refunds or exchanges offered for digital file downloads. Please be sure that you know how to use the file and your cutting machine works with the file. All of the files are tested before selling, but if you have a problem with any of our files, please get in touch!